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Everything you need to know about the Festipay Card...

As part of a comfortable, cash free system, you can pay for everything you purchase at Gourmet Festival, including drinks, foods and other products, using the Festipay Card.

 

The Festipay Festival and Event Card is an electronic purchase voucher issued by Sziget. You can use the balance available on the card for purchases, while the balance that remains on the card can be reconverted to cash at any time during the opening hours of Gourmet Festival, but not later than the time of closing on the last day of the festival.

 

 

The Festipay Card offers a fast and simple cash free payment opportunity. Upon payment, simply touch the card reading terminal with the card. It is a secure solution, since you can disable your card, if it is lost and transfer your balance to a new card. All you need to do is to register your card in advance.

 

Top-up money to the card

 

You will receive your card at one of the card Top-up points operating at the festival venue, which is also where you can add the desired balance to your card. The minimum balance is HUF 2,000 for new cards and the maximum amount that can be added is HUF 290,000 per occasion. Your balance can be recharged at any time during the event.

You can use cash or a credit/debit card for recharging your card (the top-up fee for using a credit/debit card is HUF 100). We will charge a HUF 500 deposit when you take receipt of your card, which amount will be refunded, if you return your card intact.

 

Festipay Card registration

 

The card can be used without registration, however, registering the card offers you the additional security of being able to disable your lost card and to transfer your balance to your new card. Cards can be registered by sending a text message.

 

For registration send the following text message to the +36 30 344 4410 phone number: REG <12 digit card number><4 digit PIN received upon activation><New 4 digit PIN>, (e.g.: REG 123456789012 1234 4321)

 

How to check your balance

 

The balance available on the card can be checked using the card reading terminal of any retailer by touching the terminal with the card, or at any Festipay Top-up Point.

 

How do I disable a lost card?

 

Cards that are lost or stolen can only be disabled, if they have been registered in advance using a text message.

For disabling a card, send the following text message to the +36 30 344 4410 phone number: TILT <12 digit card number><New 4 digit PIN> (e.g.: TILT 123456789012 4321)

 

If you have registered your card, you can request a new card personally at any Festipay Helpdesk Point, after your old card has been disabled.

 

Where and until what time can the balance remaining on the card be reconverted to cash?

 

The balance that remains on the card can be reconverted to cash at any time during the opening hours of Gourmet Festival, but not later than the time of closing on the last day of the festival. Your balance will be rounded to the nearest 50 HUF (to HUF 50 for amounts ending in HUF 25 to 74 and to HUF 0 for amounts ending in HUF 75 to 24).

The card is valid at the Gourmet Festival, VOLT Festival, MasterCard Balaton Sound and Sziget events, but the balance available on the card cannot be transferred from one event to the next.

 

For further information see the General Contractual Conditions (GCC) applicable to the voucher card/Festipay Card issued by Sziget Kft. and the Festipay data handling regulation of Cardnet Zrt. www.sziget.hu