Frequently Asked Questions

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GETTING TO THE FESTIVAL AND PARKING

Millenáris Park (1024 Budapest, Kis Rókus street. 16–20.) Map

The main entrance of the festival opens from Fény street.

Millenáris Park can be found on the Buda side, only a few minutes from Széll Kálmán square, and right next to Mammut shopping center.

If coming from the direction of Széll Kálmán tér, it is accessible by:

  • Tramlines 4, 6, 17, 56, 56A, 59, 6
  • Buses 5, 16, 16A, 21, 21A, 22, 39, 91, 102, 116, 128, 129, 139, 149, 155, 156
  • Metro 2 (red line)

If coming from the direction of Széna tér, it is accessible by:

  • Tramlines 4, 6, 17
  • Long-distance buses

Parking around the venue is very limited, please try and come by public transportation. It is forbidden to enter the festival area by car or motorcycle!

Public parking around the venue is very limited. Guarded parking lots next to the venue: Mammut shopping center, Széllkapu és Millenáris Mélygarázs, Marczibányi Sportcentrum.

There are bike storages by the entrance of the Millenáris Park.

OPENING HOURS

Festival dates: 2-4 June, 2023

Festival Hours: Friday-Saturday: 11.00 -23.00, Sunday: 11.00-19.00.

If you need help regarding your online transaction the helpdesk is here.

If you purchased your ticket from one of our partners, please contact them in case of any issues.

TICKETS AND ENTRY

Tickets are available in the Gourmet webshop (with discounts in the pre-order phase), or you can purchase tickets on-site during the festival.

The festival’s capacity is limited, so tickets can become sold out based on the number of visitors. Avoid queues and unpleasant surprises: buy your tickets in advance!

To learn more about ticket types check the Tickets menu point.

General ticket information

  • Your ticket (online voucher) will be exchanged for a wristband at the entrance.
  • Vouchers are not personalized and are not tied to a specific person, so the first person who presents the code on the ticket will receive the wristband.
  • In case of fraud (e.g.: earlier, unauthorised entry with the code) Gourmet Festival shall not hand over the wristband or a new ticket even to the holder of the printed ticket. Gourmet Festival shall not be liable in case of a fraud.
  • Keep your code safe and don’t let anyone make copies, photos or recordings of your ticket! Please note that your camping voucher will be exchanged for a wristband at the camping reception only!

Wristbands:

  • You can only get your wristband if you present a valid ID or passport.
  • Wristbands are only valid if you wear it on your wrist.
  • Wristbands that are damaged, glued, cut, or with any other damage, or wider than the hand are considered invalid!!
  • Wristbands are non-transferable to another person.
  • Damaged and lost wristbands cannot be replaced
  • Please note that your camping voucher will be exchanged for a wristband at the camping reception only! Ticket forgers and those participating in forging will be prosecuted.
  • Please note that the organizers reserve the right to make changes to the program.

Children under the age of 14 can enter the festival free of charge, only with the supervision of an adult. They will also need to wear a wristband and guardians must write the child’s name and a telephone number on the wristband. Your little ones could enjoy Zöld Péter Folk Playground and our child programmes as well.

Please note that tickets are non-refundable. Not able to join the event? Sell your ticket(s) 100% safe via our official partner Ticketswap sd our ticket vouchers are not personalized so you can feel free to give the spare ticket to one of your friends or sell them.

To enter the festival you will definitely need your code (bar code, QR code). So, don’t forget it!

If you have it on your smartphone in a PDF format, that’s also great! Unfortunately we cannot accept photos of vouchers.

Due to the General Terms And Conditions of Millenáris Park it’s not allowed to bring animals to the festival area. Only assistance animals are welcomed with certificate (ID) or those that are necessary to the event. Thank you for your understanding.

If you need help regarding your online transaction the helpdesk is here.

If you purchased your ticket from one of our partners, please contact them in case of any issues.

PAYING AT THE FESTIVAL

As part of a comfortable, cash-free system, you can pay for everything you purchase at the Festival, including drinks, foods and other products, using your entry wristband.

The contactless wristband offers a fast and simple cash-free payment opportunity. You can top-up your wristband at the festival venue with cash, a bank card, or with the mobile app. To pay, simply touch the card reading terminal with your wristband.

Bring your contactless card with you and be one touch away from paying for everything at the festival! In addition, you can pay with your cell phone or a contactless bank card.

You can top-up your wristband at top-up points throughout the festival. The minimum balance is 2000 HUF and the maximum amount that can be added is 360,000 HUF per occasion. Your balance can be topped-up at any time during the event.

You can top-up your wristband with cash or a bank card (there is a 500 HUF top-up fee in each instance).

You can check your balance at a retailer or top-up point by asking the staff and touching the terminal with your wristband.

Wristbands that are lost or stolen can only be disabled at the Festipay helpdesk.

USEFUL INFO

Yes, it is. At the festival venue accessible toilets are available too.

During the Festival, there will be a first aid point indicated on the map that can assist with medical service.

You can rent a professional wine glass at our Glass Rental Point when purchasing your ticket on-site or when entering the festival. The glass coupon costs 1500 Ft, which will be refunded when returning to the Glass Point without damage. Or of course you can bring it home.

If you have lost something, you can inquire about it at the Info point by the Fény Street entrance. If you find something, please hand it in so that we can return it to the owner.

At the Festival, Sziget operates a luggage storage facility and is therefore solely responsible for the items placed in here, up to a maximum of HUF 15,000 per package. Guarded lockers can be found at Info points at the Fény Street entrance.

You are welcome to take pictures of Gourmet Festival for your own entertainment. If you are filming or taking photos on behalf of a certain medium or any professional business and you wish to publish them, please consult with our colleagues at the Press Office or contact them via [email protected]!

Good to know: in order to make Gourmet Festival unforgettable we are constantly making photo and video recordings. You can be a lucky one and appear on some of these indestructible documentations, but we will only use your name if you sign an agreement on. However, please note that you may not have any claims for appearing on these materials (more information in the Policy).

WHAT CAN I BRING?

Each visitor can bring 1 PET bottle / maximum 2,5 liter / non-alcoholic beverage into the festival

Alcoholic beverages and all food items at home, as they are not allowed within the festival territory. Such products must be handed over to the security service for inspection at the entrance.

It is forbidden to bring glass objects, hitting and cutting tools or any other object that threatens the physical well-being of others within the venue!

Do you have any questions?

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