Frequently Asked Questions

Millenáris Park (1024 Budapest, Kis Rókus street. 16–20.) Map

The main entrance of the festival opens from Fény street.

Millenáris can be found on the Buda side, only a few minutes from Széll Kálmán square, and right next to Mammut shopping center.

If coming from the direction of Széll Kálmán tér, it is accessible by:

• Tramlines 4, 6, 17, 56, 56A, 59, 59A, 59B, 61
• Buses 5, 16, 16A, 21, 21A, 22, 22A, 39, 57, 91, 102, 116, 128, 129, 139, 140, 140A, 149, 155, 156, 221, 222
• Metro line 2 (red line)
• Regional buses

If coming from the direction of Széna tér, it is accessible by: Tramlines 4, 6, 17

Parking around the venue is very limited, please come by public transportation. It is forbidden to enter the festival area by car, motorcycle, or any other wheeled vehicle or device (except wheeled mobility devices)!

Instead of driving choose our official carsharing partner WIGO, or take a taxi to spare hunting for vacant parking lots and let yourself have a glass of fine wine or two.

Public parking around the venue is very limited. Guarded parking lots next to the venue: Mammut shopping center, Széllkapu és Millenáris Mélygarázs, Marczibányi Sportcentrum.

There are bike storages by the entrance of the Millenáris Park.

Festival dates: 24-26 May, 2024.

Festival Hours: Friday-Saturday: 11:00 -23:00, Sunday: 11:00-19:00.

If you need help regarding your online transaction the helpdesk is here.

If you purchased your ticket from one of our partners, please contact them in case of any issues.

Tickets are available in the Gourmet webshop (with discountsduring the whole event), but you can purchase tickets on-site during the festival. The festival’s capacity is limited, so tickets can become sold out based on the number of visitors. Avoid queues and unpleasant surprises: buy your tickets in advance!

To learn more about ticket types check the Tickets menu point.

General ticket information

• Your ticket (online voucher) will be exchanged for a wristband at the entrance.
• Vouchers are not personalized and are not tied to a specific person, so the first person who presents the code on the ticket will receive the wristband.
• In case of fraud (e.g.: earlier, unauthorised entry with the code) Gourmet Festival shall not hand over the wristband or a new ticket even to the holder of the printed ticket. Gourmet Festival shall not be liable in case of a fraud.
• Keep your code safe and don’t let anyone make copies, photos or recordings of your ticket!
• Exhibitor menus and drinks are not included in the ticket price.

Wristbands:

• Wristbands are only valid if you wear it on your wrist.
• Wristbands that are damaged, glued, cut, or with any other damage, or wider than the hand are considered invalid!!
• Wristbands are non-transferable to another person.
• Damaged and lost wristbands cannot be replaced
• Please note that the organizers reserve the right to make changes to the program.

Children under the age of 14 can enter the festival free of charge, only with the supervision of an adult. They will also need to wear a wristband and guardians must write the child’s name and a telephone number on the wristband. Your little ones could enjoy Zöld Péter Folk Playground and our child programmes as well.

On the last day of the festival, 26 May, the entry is also free of charge for teens between the age of 14 and 18. For them a special wristband is required, which can be requested at the festival entrance.

Due to the General Terms And Conditions of Millenáris Park it’s not allowed to bring animals to the festival area. Only assistance animals are welcomed with certificate (ID) or those that are necessary to the event.

Thank you for your understanding.

Please note that tickets are non-refundable. Not able to join the event? Sell your ticket(s) 100% safe via our official partner Ticketswap sd our ticket vouchers are not personalized so you can feel free to give the spare ticket to one of your friends or sell them.

To enter the festival you will definitely need your code (bar code, QR code). So, don’t forget it!

If you have it on your smartphone in a PDF format, that’s also great! Unfortunately we cannot accept photos of vouchers.

As part of a comfortable, cash-free system, you can pay for everything you purchase at the Festival, including drinks, foods and other products, using your entry wristband. The contactless wristband offers a fast and simple cash-free payment opportunity. You can top-up your wristband online by entering your festival account or at the festival venue with cash or a bank card. To pay, simply touch the card reading terminal with your wristband.

Bring your contactless card with you and be one touch away from paying for everything at the festival! In addition, you can pay with your cell phone or other contactless device.

You can top-up your wristband at top-up points throughout the festival. The minimum balance is 2000 HUF and the maximum amount that can be added is 360,000 HUF per occasion. Your balance can be topped-up at any time during the event. You can top-up your wristband with cash or a bank card (there is a 500 HUF top-up fee in each instance). Top-up is only available in HUF currency.

To avoid long lines, use this easy and secure option! You can check your balance and keep track of your history. Also if your wristband is stolen or broken, you can disable it at any time in the app.

For this you need:

• a valid bank card that can be used for online transactions (VISA and Mastercard only)
  festival account
• Wristband
• PIN code (You can find your PIN on the small piece of paper you got with your wristband. Or you can use the last 4 characters of your ticket number. If you don’t have any of these, just visit any ticket or Festipay helpdesk so we can help!)

After log-in to your festival account, follow the instructions in the Top-up menu. The amount topped-up will be added to your balance automatically at your next purchase. Alternatively, you can ask the staff to activate your top-up. Staff has to press button #7 on their terminal.

Please note: there is a 500 HUF transaction fee after each top-up.

You can check your balance at a retailer or top-up point by asking the staff and touching the terminal with your wristband. You can easly track your payments by registering a festival account and adding your wristband to it. Transfering balance from one wristband to another is possible at the cash desk.

If you have topped up your wristband at the event, you can claim your remaining balance at the ticket office until 20:00 on 26 May, otherwise it will be lost. It’s important if you have a day ticket you do this by the closing time of the day.
If you have topped up online, we will automatically refund your balance within 30 days of the event (subject to a 500 Ft refund fee). Please use a credit card to top up that does not expire within 2 months of the event, otherwise we cannot guarantee a 30 day refund due to the lengthy banking process.

Wristbands that are lost or stolen can only be disabled at the Festipay helpdesk.

Children under the age of 14 can enter the festival free of charge, only with the supervision of an adult. They will also need to wear a wristband and guardians must write the child’s name and a telephone number on the wristband. Your little ones could enjoy Zöld Péter Folk Playground and our child programmes as well.

On the last day of the festival, 26 May, the entry is also free of charge for teens between the age of 14 and 18. For them a special wristband is required, which can be requested at the festival entrance.

Due to the General Terms And Conditions of Millenáris Park it’s not allowed to bring animals to the festival area. Only assistance animals are welcomed with certificate (ID) or those that are necessary to the event.

Thank you for your understanding.

Yes, it is. At the festival venue accessible toilets are available too.

During the Festival, there will be a first aid point indicated on the map that can assist with medical service.

You can rent a professional wine glass at our Glass Rental Point. You can buy glass coupons when purchasing your ticket on-site or entering the festival, or you can pay the rental fee directly at the Glass Rental Point. The glass costs 2000 HUF, which will be refunded when returning to the Glass Point without damage. Or of course you can bring it home.

The Glass Rental Point closes with the festival, please don’t forget to return your glass in time.

If you have lost something, you can inquire about it at the Info point by the Fény Street entrance. If you find something, please hand it in so that we can return it to the owner.

You are welcome to take pictures of Gourmet Festival for your own entertainment. If you are filming or taking photos on behalf of a certain medium or any professional business and you wish to publish them, please consult with our colleagues at the Press Office or contact them via [email protected]! Good to know: in order to make Gourmet Festival unforgettable we are constantly making photo and video recordings. You can be a lucky one and appear on some of these indestructible documentations, but we will only use your name if you sign an agreement on. However, please note that you may not have any claims for appearing on these materials (more information in the Policy).

Each visitor can bring 1 PET bottle / maximum 2,5 liter / non-alcoholic beverage into the festival.

Alcoholic beverages and all food items at home, as they are not allowed within the festival territory. Such products must be handed over to the security service for inspection at the entrance. It is forbidden to bring glass objects, hitting and cutting tools or any other object that threatens the physical well-being of others within the venue!